FREQUENTLY ASKED QUESTIONS (FAQs)

How do I place an order?

You can place your order through our website.

 

What courier do you use when shipping items within the country?

We ship via GoGo Express or J&T Express.

 

How much is the shipping fee?

Shipping fee ranges from ₱100 to ₱150.

 

How many days will it take to receive my order(s)?

Orders usually arrive within 2–3 business days.

 

I still haven’t received my shipment. What do I do with this?

Please contact us at vlond.sf@gmail.com for assistance.

 

Are there other stores that carry VLOND products?

Not available at the moment.

 

How do I contact you guys?

You can reach us at vlond.sf@gmail.com or 0967 754 5022.

 

We have a school project/business proposal. Can we schedule an appointment?

Yes, feel free to contact us at vlond.sf@gmail.com.

 

Can I get free stickers?

Yes! Free stickers are included with every purchase.

 

I want to work with the team. How do I join?

Please contact us at vlond.sf@gmail.com for collaboration or opportunities.